Mortgage Broker Assistant at Hickinbotham Group in Adelaide & Adelaide Hills

KeyStart Finance is part of the Hickinbotham Group, SA’s largest and longest established builder and developer. The group has a strong and award winning reputation as being the builder of choice who builds 1 in 4 homes in South Australia.

KeyStart Finance is a home loan specialist who provides a wide range of innovative and flexible solutions for those building a new home with SA’s leading builders – Hickinbotham, Statesman and SA Housing Centre.

We pride ourselves on being passionate about helping people to achieve the dream of owning their own home by providing superior service and tailored finance solutions with a focus on residential construction loans.

Due to significant growth we are seeking an experienced, successful and high achieving Broker Assistant to our Mortgage Adviser to join our team and immediately add value to the business.

Based in our Head Office, you will provide timely support and service to customers, effectively handling all new and existing enquiries. Utilising your ability to assess all situations, you will identify the customer's needs while providing end to end service on the most appropriate solutions in all financial aspects.

To be successful in the role you will have:

✓    Excellent communication skills, both written and verbal

✓    High attention to detail

✓    The ability to work autonomously

✓    Ideally you will have experience with AFG and FLEX.

✓    This role will have, but not limited to, the following responsibilities:

✓    Handle client enquiries in the Mortgage Broker’s absence

✓    Pre-qualify prospects based on lender serviceability requirements

✓    Book broker appointments and issue pre-interview information packs

✓    Prepare letters and other correspondence

✓    Maintenance of loan applications through our database

✓    Liaise with clients, lenders and third parties throughout the loan process

✓    Track the status of loan applications from initial enquiry through to settlement

✓    Maintain client files and database

Ideally we are looking for someone with a minimum of 1 -2 years industry experience, or in a similar role.

Hickinbotham Group fosters a robust culture, and a positive work environment. It is a company that values collaboration across the organisation, and has the highest regard for customer service. It is with that in mind that it is a requirement for the successful candidate to have a genuine desire to work as a team in order to provide the highest level of service and support to our clients. A positive person with a can do attitude is imperative.

The successful applicant will require a current Police Clearance.

If you are passionate about customer service and looking for a long term career, please apply via the careers section of our website